Before payment
Compare the package and options in the application before checkout. Choosing another website package does not automatically replace a package in an existing application. Contact the team if the existing draft does not match your choice.
After work has started
Explain whether you need a scope change, cancellation or refund review. Available options depend on the agreed service terms, completed work, third-party charges and applicable law. Do not assume a filing can be reversed.
Keep the written outcome
Follow the team’s instructions and retain the confirmed outcome with your invoice. This guide does not promise an automatic refund or a fixed response period.