Choose the right request
Open the relevant application and review the document request. Check the company, document type and period before uploading. Follow the format and size limits shown on that screen.
Make the file readable
Include the requested pages, keep text legible and use a clear filename. Do not upload unrelated sensitive information. Avoid sending passports, tax numbers or financial records through the public contact form.
If a file needs correcting
Tell the team which request or file is affected and follow the available replacement process. Removing an item from a list may not erase retained records immediately. A displayed upload does not mean its contents have been approved.